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COVID-19 Frequently Asked Questions

General Information

When will classes resume and in what format?

All classes will resume on Monday, March 23 using a remote form of instruction. We will continue to offer classes using remote forms of instruction through the end of the spring semester.

Will there be a Pass/Fail option for this semester?


Pass/Fail (S/NC) Grading Options for the Spring Semester of 2020 only. The S mark replaces all grades from C- to A+ inclusive; the NC replaces all grades from D+ to F inclusive. Neither the S nor the NC mark has any impact on grade-point averages (semester or cumulative).

  • The Pass/Fail window will be open from April 13th to April 24th.
  • Students may change up to two of their spring semester courses to Pass/Fail status within those two weeks.
  • Once a student submits a request to move a section to Pass/Fail status, they may not move the course back to graded status.
  • Students may elect to take major courses as Pass/Fail.
  • Courses will appear as either S (pass) or NC (fail/no-credit) on the official academic transcript.
  • Students that take a course Pass/Fail will not be eligible for the Dean's List.
  • These options apply to the Spring 2020 semester only.

Please be sure to discuss any changes in grading options with the faculty member of the course and your advisor.

Is there any change to the withdrawal policy?

For the 2020 Spring semester, the last day to withdraw from a course has been extended to Friday, May 1.

When am I able to retrieve my belongings from my Wittenberg residence?

Updated 5/1/20: Students were sent instructions about move-out and belonging retrieval on March 18. Students needing to complete a full move-out must sign up for a move-out time to help maintain social distancing. Move-out instructions and sign-up are located here: Move-Out Information

What is the coronavirus and how is it transmitted?

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe respiratory illnesses. The novel coronavirus (COVID-19) is a new strain that had not been identified previously in humans. The virus is spread through respiratory droplets from an infected person coughing and sneezing on somebody within 6 feet range (close contact), by touching an infected person's hands or face, or by touching an object or surface that an infected person has touched. Symptoms may appear between 2 and 14 days after exposure.

What are the signs that you are sick?

Some symptoms of COVID-19 infection are similar to Influenza such as fever, cough and body aches. Additional specific symptoms often include shortness of breath and difficulty breathing. In more severe cases, the virus can cause pneumonia, severe acute respiratory illness, kidney failure, and death. However, it is important to note that healthy young people are significantly less likely to become seriously ill compared to older adults.

How can I best protect myself and friends from infection?

Standard measures to protect yourself and reduce the spread of the virus include: frequent hand washing, covering your mouth and nose when coughing and sneezing, and avoiding close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing. In addition to hand washing, disinfecting hands using hand sanitizer gel containing at least 60% alcohol and using Clorox or equivalent bleach wipes to wipe down surfaces and seat handles is effective. Protect your immune system with proper rest, exercise and nutrition habits.

Who do I contact if I am facing hardships (housing, food, technology access, or other)?

Wittenberg is actively working to assist all students during this time. If you are experiencing hardship please send an email outlining your needs to We will respond to link you with appropriate resources or information.

Message Regarding Diversity, Equity, and Inclusion

We encourage our campus community to be thoughtful and supportive of each as we face the challenges presented by the spread of COVID-19. As many of you know from the recent message from President Frandsen, the university is actively and closely monitoring, assessing, planning for, and responding to the practical and logistical realities of this public health situation.

While we are working through the larger impact to our community, we are cognizant to the potential impact of this evolving situation on the overall well-being of our community. While individuals may be experiencing some fear or anxiety regarding COVID-19, we ask that each of us remain mindful of our interactions with each other.

The emergence of this virus and the subsequent travel bans may have a significant impact on many of our students, faculty, staff, and wider community. Some of our students and colleagues may have family and friends directly affected by this outbreak. While the university is providing formal support to these individuals, we also encourage each of you to provide support and understanding to each other. As we move around the spaces we frequent at the university, let us be kind, generous, inclusive, supportive, and intentional in our outreach and engagement with one another.

If you or know of someone who is experiencing some bias treatment, please submit a Bias Incident Report by clicking here.

Below is a series of FAQs that provide the most update answers and protocol as we navigate through what this means for us. Take some time and review those and if you are still with questions, contact Human Resources or Student Development.

Academics and Success

When are classes canceled?

Classes are canceled March 16-20. Classes will resume online only starting Monday, March 23, and they will continue using remote forms of delivery through the end of the spring semester.

When will I hear from my instructors?

If you are currently in a face-to-face class, you should have been contacted by your instructors. If you have not heard anything about a class, please contact Jon Duraj, Senior Associate Dean of Students,, or Mike Mattison, Associate Provost,

What if I do not have a computer or laptop or internet at home?

Any student needing assistance with alternative course delivery formats should contact

I have accommodations through the Office of Accessibility Services that would be impacted by online delivery, what should I do?

Due to the recent change to remote or online formats, the accommodations required to provide access for students with disabilities may also have changed. As students would in a face-to-face class, you may contact your instructor if you have questions about how accommodations will apply during the alternative period. If you find you need additional accommodations for the remote or online environment or have concerns regarding the accessibility of remote or online materials, contact Gwen Owen, Director of Student Success & Accessibility Services, at (937) 327-7870,

Will professors continue to have office hours?

Beginning March 23, professors will be in contact with students to provide information on their availability.

I am having a hard time getting in touch with a faculty/staff member or department, who should I contact about that?

If you have not heard back from a faculty or staff member within 48 hours for a critical issue, you can contact either Jon Duraj, Senior Associate Dean of Students ( or Mike Mattison, Associate Provost (

Will the learning centers and assistance still be available?

The COMPASS: Sweet Success Center, Writing Center, Oral Communication Center, Math Workshop, and Foreign Language Learning Center will remain open and will continue to offer success coaching, academic coaching, writing consultation, and tutoring, and regular services. These services are available in an online format as well. Supplemental Instruction (SI) sections will not meet. SI instructors will conduct peer tutoring appointments.

  • You can request a meeting with COMPASS by filling out the meeting request form. You can also find contact information for all COMPASS staff at the bottom of the COMPASS web page.

  • The Wittenberg Writing Center offers e-tutoring that students can schedule via The Writing Center’s web page. (Please view this video for information on the types of appointments offered.)

  • Oral Communication Center offers e-tutoring that students can schedule via the Oral Communication Center’s web page. (Please view this video for information on the types of appointments offered.)

  • The Math Workshop is preparing to work with students in need of connecting with a math tutor and is in process of launching online tutoring options. Students can contact the Math Workshop Director, Obed Lewis at to discuss math tutoring needs.

  • The Language Learning Center is preparing to work with students in need of connecting with a language tutor. Students can contact the Language Learning Center Director, Dr. Mary Zuidema at

Will I still register for classes as scheduled? How will I meet with my advisor?

Students can expect an email from their faculty advisor outlining information about advising meetings and Fall 2020 registration. Registration for Fall 2020 will occur in the normal timeline. Students will access Self Service and create their academic plan for Fall 2020, and faculty advisors will review and approve students to register. Students can seek course planning and supplemental advising assistance in preparation for registration from COMPASS by requesting a meeting—COMPASS will be in touch to set up a video, phone, or in person meeting.

Are drop deadlines going to be modified?

Academic policies and deadlines are as posted on the Registrar’s website. Should you have any concerns you can email Jon Duraj, Senior Associate Dean of Students,, or Mike Mattison, Associate Provost,

Adjusting Study Habits For Remote Learning

Housing and Residence Life

Will the residence halls/Witten’Burbs/Greek Chapter Houses remain open? Can I stay in my campus residence?

Updated 5/1/20: All residential students were asked to leave campus as of March 18. Requests to stay beyond that date were evaluated on a case-by-case basis. The Office of Residence Life is committed to ensuring that students have a place to live if they do not have another good place to stay. A housing and residence life FAQ page is available on the COVID-19 Health Advisory website. Please contact  for questions or more information.

Will housing selection still happen as scheduled?

Updated 5/1/20: Returning student Housing Selection for the 2020-2021 academic year ran on a modified schedule and concluded April 18. If you need assistance with your assignment for next year, please contact

Will all of the food service options remain open?

Food service is being offered on a take-out only basis, with limited hours, for students who remain on campus.

What if I'm an international student?

International students will be permitted to remain on campus as long as they need. Contact Director of International Education JoAnn Bennett at for more information, to ask questions, or to request assistance. 

Will room and board fees be refunded for part of the term?

Updated 5/1/20: Information about room and board credits was sent to students from the President's Office on April 30. Students with University housing or dining plans received an email shortly after from with instructions on how to submit their request for the pro-rated credit. If you have questions about requesting the pro-rated credit please contact

Health and Counseling

Is there a vaccine or treatment available?

Not currently. There is a vaccine in early development and an antiviral treatment is being tested in China and the United States.

When should I contact a doctor?

If you are experiencing symptoms of COVID-19 and have traveled to impacted areas, please call your physician or the Mercy Health Walk-in Care Clinic to receive guidance on next steps. Students can contact the Mercy Health Walk-in Care Clinic 937-523-9050. 

If you are feeling anxious or worried because of the news about COVID-19, we encourage students to contact the  Tiger Counseling Center.

Should I report my illness?

Any student, faculty, or staff that is symptomatic and/or diagnosed with COVID-19 should report such information. Students should report information to the Dean of Students by emailing Faculty and Staff should report information to the Director of Human Resources by emailing Thank you for your cooperation in taking the steps necessary to protect the health and safety of our community.

How will this affect the Health Clinic?

The Health Clinic will on-campus will be closed. If you are exhibiting symptoms and need to access health services, you must call the Mercy Health Walk-in Care Clinic prior to coming in for services, 937-523-9050. Students are referred to Mercy Health Walk-In Care whenever the Wittenberg Health Center is closed. Students must provide Wittenberg ID.

Mercy Health Walk-In Care

1343 N. Fountain Ave., Suite 250 (located in Springfield Regional Imaging Center building)
Springfield, OH 45504
(937) 523-9050

Office Hours
Monday thru Friday, 8 a.m.-8 p.m.
Saturday, 9 a.m.-1 p.m.

How will this affect the Counseling Center?

Tiger Counseling Services will continue to operate. Please contact the counseling center for assistance. Talk One-2-One is available 24/7 at 800-756-3124.

What if a student becomes ill with COVID 19 and needs to be quarantined?

The University would consult with and follow guidance from the Ohio Department of Health, Center for Disease Control and Clark County Combined Health District in determining whether a student should go home or be quarantined on campus. Home country or state as well as the condition of infected individuals will be considered in decision-making. Students that have been in close contact with someone diagnosed with COVID 19 will also need to be quarantined either at home or on campus and monitored for symptoms.

What will happen with my classes if I need to be quarantined?

As always, the health of our students and other community members is paramount. Should a student need to be quarantined or becomes ill with COVID 19, they will be asked to contact (via phone or email) the COMPASS: Sweet Success Center to gain assistance with determining an academic plan.Senior Associate Dean for Student Success Jon Duraj has been designated as the contact for students and their families for academic issues related to the virus. Dean Duraj will work with the student and faculty to develop individual plans to facilitate completion of coursework or explore other options. This process does not differ significantly with how the University currently handles situations that require students to be out of class due to medical emergencies.

Contact Jon Duraj via email:

In closing, it is important for students to read and understand the above information, make informed decisions whether traveling or at home, and reduce their risk for infection. Information about COVID-19 is still unfolding and constantly under review. However, at this time the risk remains low both regionally and nationally and health officials are constantly monitoring the situation and advising care providers. We have no reported cases in Ohio. The Wittenberg Emergency Response Team will continue monitoring the situation as well as updating and advising students, faculty and staff about COVID-19 developments and action steps on campus.

Student Engagement and Events

Will there be any student events?  Does this include events hosted by student organizations and academic departments?

In an abundance of caution, no events sponsored by student organizations will be held on or off campus through the end of the spring semester. Some events may be held online or in alternative delivery formats.

Do I still attend my internship, clinical placement, student teaching assignment, or field placement?

Yes. You should still attend unless your site is no longer operating. Contact regarding internships or your faculty liaison for clinical placements and student teaching for additional information. Students needing to remain in their campus residence for these reasons will be approved as needed. Please note that if the student has the ability to commute to their site from their home, they should plan to do so until at least April 5. If the student’s host site discontinues operations, we do expect students to return home immediately.

Can student employees continue to work through student employment?

Supervisors will be in communication with student employees in the coming days regarding student employment needs.

Remote work may be applicable for certain student employment positions. Please contact your supervisor regarding any options based on your position. Clear deliverables, hours, and communication should be established if utilizing this option.

Can I work more than 18 hours a week when I get back to campus to make up missed student employment hours?

Student employees are not permitted to work more than 18 hours/week during the academic year across all positions held. Additionally, student employees must follow employment agreements established with supervisor regarding work hours, dates, and times.

My student organization has scheduled programs while we are away, and we need to cancel. Will we be able to cancel catering and contracts at no fee?

If your organization has any existing contracts or contracted with a vendor for an upcoming program or event, please contact Liz Artz, Director of Student Involvement at She will manage contract negotiations and options that may be available for your organization. For Wittenberg catering orders, please contact Kathleen Holzapfel, Director of Catering at

Can organizations still meet and program?

Yes, virtually. Maintaining virtual connection with peers is important while we cannot be near one another. All programs must be cancelled or rescheduled if it is face-to-face however if your programs are able to be completed virtually = go for it!

How can organizations meet via distance?

Utilizing technology via; Skype, zoom, Here is a link to the Wittenberg ITS site that contains link to applications and other technology for off-campus access.

How can we host Fraternity/Sorority Life New Member Education/Initiation?

New member education can be completed virtually with online meetings. For Initiation, will most likely need to wait until the next time you are in-person. Please utilize your headquarters office’s resources on how they would also like you to proceed. If you have specific Chapter related questions, please contact Liz Artz, Director of Student Involvement at

Can I still live in my Fraternity/Sorority house that is not Witt-owned?

You need to follow housing approval processes outlined by the office of residence life as well as work with your chapter’s house corporation for approval.

Athletics and Recreation

Will spring sport athletes be allowed to continue to play?

Effective Monday, March 16, Wittenberg University canceled all spring sport competitions and practices for the remainder of the school year. The health and well-being of our student-athletes, their families, our staff, as well as the campus and general communities, is of utmost priority. These factors have led us to determine that the most prudent course of action is to align with the recommendations of public health care and government officials to help limit the spread of the virus.

If sports are cancelled, what will happen to my eligibility?

The NCAA has announced that spring sport student-athletes will be able to gain an additional year of eligibility due to the fact that they were unable to compete in the spring 2020 season. Details are still being worked out.

Can I still come and workout in the HWA?

UPDATE 3/17/20: The HWA Complex will be CLOSED to all patrons until further notice. Updates will be posted at when available.

Hours of Operation

Will the Student Center be open?

UPDATED 3/17/20: The Student Center is closed, except for to-go meal pick-up.

UPDATED 3/27/20: Parkhurst Dining has updated their means of operation for the remainder of the Spring 2020 semester. Please read the information below from Aaron Watson, General Manager of Parkhurst operations on campus. The information applies to students approved by Residence Life to remain on campus.

After careful deliberation the operations in CDR will be modified to a more stream lined format for the remainder of the semester. 

Beginning Tuesday 03.31.20: 

  • The CDR will be operating daily from 11am to 2pm.
  • We will provide breakfast lunch and dinner every day of the week.
  • Lunch will be served hot, breakfast and dinner will be served as boxed meals with dinner being microwavable. 
  • When the students come in to the servery to pick up their lunch they will be picking up their dinner for that night and breakfast for the next morning.
  • To expedite this process as smoothly as possible, please fill out the weekly meal request form attached and submit it via email to Aaron Watson, by 11pm each Monday. 
    • Submissions can also be made outside of the above mentioned parameter on any day of the week by 11pm for next day pick up. 
  • The menus for the week will be posted for student viewing at 
  • Please note students will need to have the total of requested meals available on their meal plan balance for the request to be filled.
    • If you need to know how many meal swipes you have left, please let us know
  • Students who do not have active meal plans can purchase meals with cash, credit, witt gold or bonus dollars. 
    • The prices are as follows; Breakfast $3.00, Lunch $5.00 and Dinner $5.00

Will the student mailroom be open?

The student mailroom will remain closed. Campus Mail Services will enact the following response plan.

  1. All packages received to date will be held on campus and will not be returned to sender.
  2. Students should utilize their current place of residence address to receive packages until such a time the student returns to campus.
  3. Upon request, packages containing medication or food will be forwarded to a student at their current address.
  4. Mail and non-essential packages cannot be forwarded at this time.
  5. Wittenberg will continue to receive mail and packages to accommodate items already in the delivery process.
  6. We will maintain student needs for essential information / packages on a case by case basis.
  7. Questions, comments or concerns about Mail Services can be directed to Jamie Kuss at 937-327-6322 or at

Students living in the Witten'Burbs should updated their address with the US Postal Service as well.

Campus Mail Service & Copy Center Response Plan Information

UPDATED 3/23/20: In order to provide campus wide services in conjunction with CDC guidelines including minimal exposure and social distancing the following response plan is in effect:

  • Campus Mail Services including Copy Center will operate on a Monday & Thursday rotation from 8:30 a.m. to 12:30 p.m.
  • There will be no campus wide mailbag delivery. Departments may pick up mail and packages from the Mailroom or UPS packages from the Warehouse.
  • Please call or email in advance so we may better assist you.
  • Campus Mail & Copy Center may operate with delayed service times in order to prioritize essential campus functions.
  • Departments in Recitation Hall can continue to pick up items from their mailbox after 9:30 a.m.

To minimize contact, please place all outgoing and campus mail & packages in the wooden sorting bin located in the Mailroom sorting area. All FedEx Express items are still being placed in the designated drop-off bin.

Availability of incoming material from outside shipping companies may be delayed. (this includes USPS, FedEx, Amazon, UPS, etc.)

We thank you for your patience and understanding during these times. We will do our best to accommodate your need for services. If you have questions or concerns please contact Jamie Kuss at 937-327-6322 or

Will the Food Pantry (Campus Cupboard) remain open?

The food pantry will continue to be accessible to all students on or near campus. The Campus Cupboard is open 9 a.m. to 5 p.m. weekdays through the end of the spring semester - the location has changed to the basement of the Benham-Pence Student Center.

What if I still have questions?

Students can contact Student Development at Employees can contact Human Resources at

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