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Printing on Campus


What is Tiger-Print (or Equitrac)?

Tiger-Print is the campus wide print queue. Sending a print job to Tiger-Print will let you release it at any Multi-Function Printer (MFP) on campus. This way if one of the MFPs are down in an area, or being heavily used, you can simply go to another MFP and release your print job at that MFP instead.

The actual software package used as the print management software is called Equitrac, so you might see Tiger-Print referred to as Equitrac as well.

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How do I print something on Campus?

When you log on to a campus desktop system the Tiger-Print print option will be setup for you to use automatically, as well as any printers non Multi-Function Printer (MFP) in the lab. So if you logged on to a system in the Hollenbeck 115 (24-hour lab), you will see Tiger-Print setup for you. If you logged into a lab system in Science 144 you will see Tiger-Print and the Science 144 printer setup for you to use, this is because the Science 144 printer is no an MFP.

The default printer in all cases, labs, classrooms and offices, will always be set to Tiger-Print.

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How do I print something while Off-Campus or from my personal system?

You have several options to print something from Off-Campus or from your personal system. Note in all these cases the printing will go through the Tiger-Print queue.

  • You can send the document as an attachment to tiger-print@wittenberg.edu from your campus account. You can then release the print job at one of the campus MFPs.
    • You must send the email from your @wittenberg.edu email address, with the document or documents attached
    • At the MFP when you go to release the print job, it will list the email itself as well as the attachments separately
  • If you have Windows 7 or newer system, you can use WittDrivesAndPrinters, which you can download from the Software Downloads page in the MyWitt Portal.
  • If you have Macintosh desktop system you can download the Equitrac and Driver software from the Software Downloads page in the MyWitt Portal.
  • You can log into the Virtual Desktop system, and print it from there.

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How do I release a print job at an Multi-Function Printer (MFP) from Tiger-Print?

At the computer make sure you have accepted the print charges, when presented with them, otherwise it will not be available to be released.

Note you will not have this page if you e-mail your documents to "Tiger-Print@wittenberg.edu", as it will assume you have accepted the costs.

Print-charges.PNG

Simply swipe you Wittenberg ID card through the Card Swipe. Just make sure the mag-strip is facing away frmo the MFP.

Otherwise just user your campus username and password to login

MFP-Login-cardswipe.PNG

Select the "Login & Release Print Jobs" button, at the lower left

MFP-Login-releaseprintjobs.PNG

From the list of print jobs, select the ones you wish to print

Then click the "Print" button

MFP-ListOfPrintJobs.PNG

When finished, click the "End Session" button

MFP-EndSession.PNG

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How long can I wait to release my print job at an Multi-Function Printer (MFP) from Tiger-Print?

8 Hours

Tiger-Print will hold your print job for 8 hours, after that it will delete the print job from the queue. Tiger-Print will not charge you for print-jobs that are deleted, only print jobs that are released.

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How much does it cost to print something?

At the beginning of each Fall and Spring Semester students are allocated $100 in funds, up to a maximum of $400. This equates to 1,000 Black and White single sided pages a semester. Here is a breakdown of the costs.

Printing costs

  • Black & White Single Sided 10¢ per page
  • Black & White Double-Sided* 14¢ per page
  • Color Single Sided** 25¢ per page
  • Color Double Sided** 36¢ per page

NOTES:

* Most MFPs are set to this by default
** Not all MFPs are color, if you release a color print job on a Black and White MFP it will only charge you for Black and White.

These costs are for all printer types around campus; both Multi-Function Printers (MFPs) and non-MFPs.

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How can I check my print funds?

To check your print funds, as well as print history;

  1. Log into https://my.wittenberg.edu
  2. Towards the bottom, select the link labeled "View Your Print Quota"
  3. Log in with your campus username and password

You will then see a page presenting you with your current print funds.

You can also click the "View" link to see your current print jobs in the print queue.

Or you can click the "Select" link to bring up various reports of your printing history.

The "Set default" link is not a function in use, so it will not do anything.

Be sure to click "Logout" when finished.

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What happens when I run out of print funds?

If you run out print funds, you can stop by the Solution Center to fill out a form that will allow you add more funds to your account. These additional funds will be charged against your campus account by Student Accounts.

At the beginning of the Fall and Spring Semesters an additional $100 (or 1,000 B&W singled sided pages) are added to students' print funds, up to a maximum of $400.

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What about printing and copying I do for my campus job?

In order to be refunded any costs associated with printing for a campus job, please talk to your campus supervisor. It would be best to present them with a report showing all the print jobs you printed for the campus print job. They will then need to contact the Solution Center about covering the costs of the print jobs that you did for them. Most departments have a departmental copy card you should use for making copies for that department.

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What about printing and copying I do for my student organization?

For Student Organizations, you will need to contact the Student Senate about having them print out or make copies of the documents you are printing for your Organization. Or you can contact the Copy Center in the basement of Recitation Hall about printing up flyers. You will not be refunded any printing costs that you printed from your own account for Student Organizations, so you have to go through the Student Senate, or the Copy Center so they can appropriately charge the Student Organization.

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What is the CutePDF printer option?

CutePDF is a program that will easily let you turn a document into a PDF. Simply select the CutePDF printer option, when you print your document, and it will then ask where to put the resulting PDF version of the document.

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Why are we using a print management system like Tiger-Print?

Simply to reduce the amount of wasted printing on campus. This system was put in place to try and help users realize how much printing they are doing, in an attempt to reduce the amount of wasted paper on printing. This would hopefully have the two-fold result of reducing the amount of cost of printing overall as well as reduce the impact our printing has on the environment as a whole.

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Where are the Multi-Function Printers (MFPs) on campus?

Available to Campus - Black & White

  • Hollenbeck 115
  • Student Center near Student Activities office
  • Synod Hall outside 100
  • Thomas Library Reference Lab

Available to Campus - Color

  • Hollenbeck 115
  • Hollenbeck 321 (8am-5pm during week)
  • Recitation Hall Second Floor
  • Recitation Hall Third Floor
  • Science Building 222 (8am-5pm during week)
  • Science Building 246
  • Student Center Gus Geil Lounge
  • Synod Hall Lower level
  • Thomas Library Lobby

Restricted to Faculty and Staff - B&W

  • Advancement 2nd
  • Chakeres Theater
  • Hollenbeck 103
  • Hollenbeck 221
  • Kreig 2nd floor
  • Physical Plant
  • Recitation Hall 05
  • Recitation Hall 21
  • Recitation Hall 40
  • Recitation Hall 53
  • Science Building 329m
  • Thomas Library Offices

Restricted to Faculty and Staff - Color

  • Advancement 3rd floor
  • Blair Hall 223
  • Hagen Center
  • HPERC 309
  • Koch 107
  • Recitation Annex 50
  • Student Services
  • Weaver Chapel
  • Zimmerman 204G

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This document last reviewed August 21, 2017.

Wittenberg ITS Solution Center:

E-Mail: solution@wittenberg.edu
Phone: (937) 525-3801
Walk-in support: Located on the Thomas Library Main Level
Walk-in support Hours
Fall and Spring Semesters
Monday - Thursday: 8:00 a.m. to 10:00 p.m.
Fridays: 8:00 a.m. to 9:00 p.m.
Saturdays: 10:00 a.m. to 4:00 p.m.
Sundays: 3:00 p.m. to 9:00 p.m.
Walk-in support Hours
Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturdays & Sundays: Closed
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