Skip to Content

Skype for Business


Accessing Skype for Business

  • For On-Campus Windows desktops, Skype for Business should already be installed as part of the Microsoft Office Suite
  • For On-Campus Macintoshes, Skype for Business should already be installed. If you are not sure, please contact Solution Center.
  • For Personal Windows systems, you can download and install Skype for Business from https://portal.office.com
  • For Personal Macintosh systems you can download and install Skype for Business from https://portal.office.com
  • For mobile devices, go to the appropriate application store and download the Skype for Business application

NOTE: Skype for Business is a separate application from just "Skype". Currently these two are not compatible or capable of communicating between each other.

Skype for Business (Windows)Starting Skype for Business (Windows)

  • Click the Start button
  • Select All Programs
  • Select Microsoft Office then click on the Skype For Business icon
  • If prompted to sign-in use your campus e-mail address e.g doej@wittenberg.edu and campus password

 

 

Skype for Business (MacIntosh)Skype for Business (Macintosh)

  • Click Finder
  • Select Applications
  • Select Microsoft Skype for Business (new photo coming soon)
  • If prompted to sign-in use your campus e-mail address e.g doej@wittenberg.edu and campus password

Back to top

 

 


Basic Skype for Business Help

Microsoft provides some instructions on the basics of using Skype for Business at the following link: Skype for Business help

Back to top


How to Schedule a Skype for Business meeting using Outlook (Windows)

Skype for Business Set-up GraphicIf you are familiar with GoTo Meeting or other online conferencing applications, Skype for Business provides the same if not more functionality.

  • Make sure you are signed into Skype for Business
  • Open your calendar in Outlook
  • Click the New Skype Meeting icon

Skype for Business Set-up GraphicA new meeting invitation should now appear, but with some extra information at the bottom of it. You can schedule your meeting as you normally would, just do not change any of the "Join Skype Meeting" section. When you send out the meeting invitation it will send the "Join Skype Meeting" information out as well.

Back to top


How to Schedule a Skype for Business meeting using Outlook on MacIntosh

Skype for Business Set-up GraphicIf you are familiar with GoTo Meeting or other online conferencing applications, Skype for Business provides similar functionality.

 

Skype for Business Set-up Graphic

  • Make sure you are signed into Skype for Business
  • Open your calendar in Outlook
  • Click the Online Meeting icon
  • Click on the Add Online Meeting

Skype for Business Set-up GraphicA new meeting invitation should now appear, but with some extra information at the bottom of it. You can schedule your meeting as you normally would, just do not change any of the "Join Skype Meeting" section. When you send out the meeting invitation it will send the "Join Skype Meeting" information out as well.

Back to top

 


How to Set up Delegates using Outlook and Skype for Business (Windows)

If it is part of your role to schedule meetings for another person then they must follow these steps to set you up as delegate for their calendar and in Skype for Business. (These actions give your delegate the ability to schedule Skype for Business meetings on your behalf)

Account Settings GraphicMake sure you are signed into both Outlook and Skype for Business
Click on File then click on Account Settings

 

Delegate Select GraphicClick the Delegate Access

 

 

 

Delegate Add GraphicClick Add and search for and select the user that will scheduling Skype for Business meetings for you

 

Delegate Permission GraphicClick Ok to add the user

Make sure that in the Delegate permissions the user has Editor access to the Calendar permission and click Ok. All other permissions should read None.

 

Delegate Client GraphicOpen the Tools menu in Skype for Business by clicking the gear icon

Click Tools, then click Options

 

Delegate Client GraphicFrom the Options menu click Call Forwarding

 

Delegate Client GraphicClick Edit my Delegates

 

Delegate Client GraphicThen click the Add button to select from the list of contacts

 

 

Delegate Client GraphicYou can search for your delegate by using their name or phone number

 

 

Delegate Client GraphicThe selected contact will be added as a delegate If this is in reference to scheduling meetings, then remove the check mark from the box to the left of the delegate

Click Ok once you have selected the delegate or delegates.

 

Back to top


How to Set up Delegates using Outlook and Skype for Business for Mac (Macintosh)

Delegate Client GraphicIf it is part of your role to schedule meetings for another person then they must follow these steps to set you up as delegate for their calendar and in Skype for Business for Mac.(These actions give your delegate the ability to schedule Skype meetings on your behalf)

 

Delegate Client GraphicMake sure you are logged into Outlook for Mac and click the Tools tab

From the Tools tab click the first selection Accounts

 

 

Delegate Client GraphicIn the Accounts window click the Advanced button

 

 

 

 

Delegate Client GraphicIn the Advanced window click the Delegates tab

 

 

 

Delegate Client GraphicClick the + sign to add a delegate

 

 

 

Delegate Client GraphicEnter a phone number or name and click the selection and click add

 

 

 

Delegate Client GraphicThis will take you back to the Delegates window, click ok if finished adding delegates. Then click the X to close the Accounts window

 

 

 

 

 

Delegate Client GraphicDelegate Client GraphicAfter you have changed the settings in Outlook for Mac, make sure that you are signed into Skype for Business for Mac, click on Skype for Business in the menu bar and then click on Preferences

 

 

 

 

Delegate Client GraphicClick on Phone calls and then click the Edit My Delegates button

 

 

 

 

Delegate Client GraphicClick on the add button

 

 

 

 

Delegate Client GraphicIn the next window search for users by phone number or by the name of the user and select by clicking the add button in the window

 

 

Delegate Client GraphicAfter selecting the Delegate name then remove the check box next to the name for you are only giving the person the ability to schedule meetings also leave the number of rings at zero and click ok. Click to close the window to exit Preferences

Back to top


A user in Skype for Business shows the status "No IM", what does that mean?

No IM GraphicOccasionally you will see a user's status as "No IM". This tells you that the user's polycomm phone is active, but they do not have the Skype for Business Client currently running on their system. So you can call them, you just cannot send them Instant Messages (IMs).

Back to top

This document last reviewed July 20, 2016.

Wittenberg ITS Solution Center:

E-Mail: solution@wittenberg.edu
Phone: (937) 525-3801
Walk-in support: Located on the Thomas Library Main Level
Walk-in support Hours
Fall and Spring Semesters
Monday - Thursday: 8:00 a.m. to 10:00 p.m.
Fridays: 8:00 a.m. to 9:00 p.m.
Saturdays: 10:00 a.m. to 4:00 p.m.
Sundays: 3:00 p.m. to 9:00 p.m.
Walk-in support Hours
Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturdays & Sundays: Closed
Back to top