Moodle FAQ (for M.A. and CE students)
- How do I find Moodle?
- Is there anything I need to do before using Moodle?
- How do I log into Moodle?
- What if I have never logged in to a Wittenberg computer, the WittLink Portal, or Outlook before?
- What if I have forgotten my password?
- Once I've logged in, how do I get to the page for my course?
- What if I don't see the link for my course?
- My professor says he/she has been sending messages to the class, but I haven't received any of them.
- What is my wittenberg username/email address?
- How do I set up mail forwarding to my personal email address?
Click the Student link (above the Search bar) from any Wittenberg web page, then look for the Moodle icon in the rightmost column. Or, get there directly: http://moodle.wittenberg.edu
To use Moodle effectively, you will need either Internet Explorer 7 or higher* or FireFox 3.5 or higher on a Windows PC, or Safari if you are on a Mac. You'll need to be able to download files, enable pop-up windows, and allow cookies for the site. To learn more about making these changes, use your Web browser's Help (F1) or read these Browser Instructions.
*Note: if you are using Internet Explorer 8 you may have to click the Compatibility View button next to the Stop and Refresh buttons on the Address Bar. (See these instructions for permanently settling a web site to be displayed in Compatibility mode.)
Use your Windows/e-mail password and your Wittenberg user name to log in (e.g. med.jsmith). This is the same password you use to log in to campus computers or check your Wittenberg email.
If you need to register an account for the first time, find your user name, your password has expired, or the forgotten password link does not work, go ahead and navigate to the WittLink portal on the Student page, and underneath the heading Register for Accounts select Student, Faculty, Staff, etc. Follow the instructions on these pages, and then try logging in with your new password.
Go to the WittLink Portal from the Student page, and beneath the password box click the link Forgot your password? Reset it here. For more help, see this Explanation on Resetting your Password. Note that you will be prompted to change your Wittenberg password every 90 days to safeguard your privacy. If it has been too long since you last changed your password, it may have expired. If resetting your password does not work, see the above step for help on re-registering your account.
In the middle column you should see a list of all courses that are Moodle-enabled (that is, if your professor is not using Moodle in his/her course, you will not see it displayed). Look for a bold heading such as 10fa-chem-201-02, which represents Chemistry 201 section 2 for the 2010 fall semester. Alternatively, your professor may have changed the name to something such as CHEM 201-02: Introduction to Organic Chemistry. Simply click the link for the desired course and you should be directed to a new page with a list of assignments and resources.
Has your professor indicated that they are going to be using Moodle with their course? The professor has to first allow students to see the course, and if they have no plans to use Moodle, it will not display by default. If you know for a fact that your class is going to use Moodle, how long has it been since you were added to the class? If it has been less than 24 hours since you contacted the Registrar about enrolling, this database does not update until Midnight, so you may not be listed as a student yet for the class. If you are still unable to view the class, , and you have checked everything in the Is there anything I need to do before using Moodle? step, feel free to call or email the Solution Center.
Are you checking your Wittenberg email account? By default Moodle sends emails only to your Wittenberg email address. You may log in to any campus computer and go to Start > Programs > Microsoft Office > Outlook 2007, or if you are using any other computer (e.g. home, work) please use Outlook Web Access which can also be found on the Student page. Alternatively, you can configure your Wittenberg email address to forward all mail to a personal email address of your choice (see question 10).
For students of any masters courses, your username will be med.[first initial][last name]. If my name were John Smith, my username would be med.jsmith and my email address would be firstname.lastname@example.org. For community education students, replace med with ce.
From the Student page, click the icon for the WittLink Portal. Log in using your Wittenberg e-mail username and password, under the Email heading on the left select Email Update & Forwarding and complete the required information.
Keep in mind, however, that your personal email provider may have incompatibilities with our email service and there is the possibility that some email would not get delivered. Your best bet to ensure that you receive all email is to make a habit of checking your Wittenberg email account often through Outlook Web Access (from home or work) or Outlook 2007 on the campus computers.