Wittenberg's Information Technology Services (ITS) Department is committed to ensuring students, faculty, and staff have a productive, enjoyable and meaningful experience using university technology.

News and Information

Weekly Maintenance Notice:

Server and software maintenance will occur weekly on Wednesdays from 5-7AM. Please log out of campus computers but do not turn them off. Work may be lost during this time if you remain logged in.

How to get Help from the ITS department

If you need help with a campus computer, the network, e-mail or other Technology related issue you can contact the ITS Solution Center:

  • ITS Work Order system: http://helpdesk.wittenberg.edu
    (This will allow you to enter in a new work order request or lookup your old requests)
  • Bookings: How to book an appointment for work orders
    (for entering work orders use the ITS Work Order System)
  • Walk-In Support: Located on the Thomas Library Main Level
    M-F 8:00am - 5:00 PM (excluding when campus is closed)
  • Phone: (937) 525-3801

Some helpful information:

ITS Bookings page

Bookings are currently only available for work orders. You will be required to enter in a Work Order number, which if you do not have one please contact the Solution Center to enter in a work order first, or get the work order ticket for your request. Appointments without a proper work order maybe canceled.

You will be required to sign in with your Wittenberg email account to make an appointment.

About ITS

Wittenberg University's Information Technology Services (ITS) Department has made a commitment to continuously improve its service, and the technology environment to ensure our students, faculty, staff, and alumni have a productive, enjoyable, and meaningful experience while using its computer facilities. The ITS Department continually works with the Cabinet and the Board of Directors in reviewing and modifying the plan which is used to develop specific directions.

The strategic plan that guides Wittenberg in these goals has the following objectives:

  • To improve the effectiveness of the university's quality of service
  • To improve access and delivery of all types of information
  • To assist in the use of technology to support teaching and learning
  • To maximize the use of current resources while expanding the role of technology by integrating voice, video and data
  • To continually revise the strategic plan to include new initiatives and remain in alignment with the overall strategic plan of the university

List of Staff members in ITS

This document last reviewed March 21st, 2024

Wittenberg ITS Solution Center:

Enter & monitor your own ITS Work Order Tickets:https://helpdesk.wittenberg.edu
Phone:(937) 525-3801
Walk-in support:Located on the Thomas Library Main Level
Walk-in support Hours
Fall and Spring Semesters
Monday - Friday: 8:00 a.m. to 5:00 p.m.
Walk-in support Hours
Summer and Winter Break
Monday - Friday: 8:00 a.m. to 12:00 p.m.
Back to top