Honors Thesis Archive

AuthorLinh M. Nguyen
TitleThe Effects of Emotional Intelligence and Cultural Orientations on Job Satisfaction: A Comparison of Vietnamese and the U.S. Manufacturing Workers
DepartmentBusiness
AdvisorDr. Wendy Gradwohl, Dr. Eugene Pierce, Dr. Lauren Crane
Year2015
HonorsUniversity Honors
Full TextView Thesis (293 KB)
AbstractThis study focuses on emotional intelligence and cultural orientation, specifically individualism-collectivism, as antecedents of job satisfaction. While emotional intelligence and collectivism have been shown to be associated with job satisfaction (e.g., Carmeli, 2003; Van Rooy & Viswesvaran, 2004; Hui & Yee, 1999), there is a lack of research on these topics in Vietnam and among manufacturing workers. The current research hypothesizes that there are positive correlations between emotional intelligence, collectivism and job satisfaction. Furthermore, these relationships are expected to be found across cultures. To test these hypotheses, a cross-cultural study was conducted (N = 136 Vietnamese manufacturing workers, N = 39 U.S. manufacturing workers). Results supported the hypotheses that both collectivism and emotional intelligence are correlated with job satisfaction and collectivism and emotional intelligence are correlated with each other. Exploratory analyses suggest that emotional intelligence mediates the relationship between collectivism and job satisfaction. The results of the study emphasize the need to consider collectivistic orientation and emotional intelligence in hiring and training.

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