Employee Assistance Plan (EAP)
(including Grief Counseling and Travel Assistance)
The University's Life & Disability provider, MetLife, contracts with LifeWorks U.S., Inc. to provide EAP Services to Wittenberg employees and their immediate family members. The EAP Program is a confidential counseling and referral service providing support through a national network of highly trained practitioners. The program includes up to 5 telephonic or video consultations with licensed counselors per issue, per calendar year. Employees and their immediate family members can call 1-888-319-7819 to speak with a counselor or to schedule an appointment, 24/7/365. Web and mobile app services are also available. Please see the Employee Assistant Program flyer for additional information.
- Included in the EAP, LifeWorks counselors also provide Grief Counseling services for employees and family members. These professional, confidential services offer assistance when a loved one has died, you've finalized a divorce, you've received a serious medical diagnosis or critical illness, or you've lost your job.
- Also included with the EAP is a comprehensive travel service program administered by AXA Assistance USA, Inc. through a marketing arrangement with MetLife. The Travel Assistance program offers you and your dependents access to medical, travel, and concierge services – 24 hours a day, 365 days a year when traveling internationally or domestically. A toll-free phone call to the Alarm Center puts you in touch with AXA Assistance’s highly trained staff that can assist you in obtaining the help you need. For questions about Travel Assistance, call (800) 454-3679 or (312) 935-3783 (collect).